11. If a hobby newcomer stops at your place of business, put him down sarcastically when he displays his lack of information or knowledge about the hobby or the prototype.
12. Double all those hints if the customer is a teenager; who needs them, anyway? All they're really interested in is that gaming stuff.
13. If your customer doesn't know what a Brill 67E truck is, sneer ! It took you a long time to learn that stuff, and he should wait until he's familiar with the hobby before jumping into it.
14. Pick a fight with another manufacturer. Better yet, put it in print, so that the entire Internet can read about it.
15. Make your website very large and difficult to navigate. You paid for 50 gigabytes of storage and you're going to get your money's worth !
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